ClickCalling
Convert Leads Into Sales
What could be more convenient for a potential customer than clicking a button on your website to call your company while they’re still browsing? And what better opportunity will your sales team get to convert a browser into a customer?
Using patented technology, ClickCalling offers you a world of possibilities for engaging with your online customers, without any change to your phone system, and without any additional hardware.
In addition to enabling a faster connection with your prospective customers, ClickCalling’s clever technology also tells you exactly where your calls originate from, whether it’s your website, emails, banner ads, SE campaigns or any other online media. With this information, you will immediately be able to see which parts of your marketing strategy are generating leads, and which aren’t.
Nascomms ClickCallingtm simply integrates into your website allowing your customers to receive a call from you while they are viewing your site. This service has been vital to our innovative banking customers who utilize the ability to advertise their products not only to national markets, but also to international clients and prospects as well.
Key Features Of ClickCalling
BLACKLIST
Block problem callers from your telephone system.
BRANDED BUTTONS AND DIALLERS
You can choose from a wide selection of ClickCalling buttons and you can even customise the dialler, by branding them with your own images and colours.
CALLER ID
Integration with your caller ID system.
CALL LOGS
View information about every call including ad source, phone number, duration etc.
CALLER GREETING
A friendly professional greeting whenever a customer calls, that can even be delivered by a professional voice artist to brand your business.
CALL RECORDING
Capture the entire conversation between both parties to monitor staff performance.
DAY AND TIME CALL DIVERSION
Set up call diversions that suits you, your staff and your office hours.
MANAGEMENT REPORTING
Every detail of every call, provided as an overview and enabling you to drill down for complete detail – automatically emailed daily, weekly or monthly.
NOTES
Every detail of every call, provided as an overview and enabling you to drill down for complete detail – automatically emailed daily, weekly or monthly.
OUT OF HOURS SERVICE
Log unanswered out of hours calls so you can return them when your office re-opens.
REGIONAL SELECTION
Select only the regions that you want to receive calls from, to avoid wasting time and money on calls from places you don’t service.
WEBSITE ANALYTICS
See which link the customer used to make a call to your business and/or what page your visitor is on when they decided to call your bricks and mortar store.
WHISPER
A short announcement to your sales staff when they answer the phone to let them know the call is a ClickCalling sales lead.
