Medium Business
Working with your organisation, Nascomms trained staff can advise and provide your organisation with the tools it needs to manage your entire operations call tracking and routing needs. Using tailored services, Nascomms can develop solutions within hours to meet your business needs.
WHAT’S INCLUDED
Nascomms provides a powerful integrated suite of services that provides management of your inbound calls and call tracking needs. Our staff can help you integrate the full suite of Nascomms Products including:
GEOCALLING
Using GeoCalling, you can set up numbers that are local to the territory you are advertising in, even toll free numbers, and send those call direct to your Australian business phone number. All this, without any change to your phone system, and without any additional hardware.
MULTITRACKING (IVR)
MultiTracking provides a multi-tier tracking solution added to your service that categorise the destination of the caller into different areas of your business.
CLICKCALLING
Using patented technology, ClickCalling offers you a world of possibilities for engaging with your online customers, without any change to your phone system, and without any additional hardware.
CALL CLASSIFICATION
Call classification identifiers are used to categories the call once the customer has hung up and while the staff member remains on the phone, they will hear a series of prompts (e.g. press 1 for: was a sale made, press 2 for: was an appointment made, press 3 for: a general enquiry etc.).
CALL RATING
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DATA/WEB ANALYTICS
When you want to track multiple sources from one web page, Nascomms Dynamic Search Engine Tracking solution will provide the answer to who came to your site and where they came from, what keywords were used, what page the visitor was on when they called, the time spent on the website.
