GeoCalling
A GLOBAL PRESENCE – INSTANTLY
If you want to market your business in other states or countries without actually being there, or just track calls generated by your local advertising, GeoCalling gives you all the facilities you need.
Using GeoCalling, you can set up numbers that are local to the territory you are advertising in, even toll free numbers, and send those call direct to your Australian business phone number. All this, without any change to your phone system, and without any additional hardware.
When you get a call through your GeoCalling account, you will be able to identify the ad source from ANY media, be in print, poster, broadcast or online.
With this information, you will immediately be able to see which parts of your marketing strategy are generating leads, and which aren’t.
Key Features Of GeoCalling
CALL LOGS
View information about every call including ad source, phone number, duration etc.
CALL RECORDING
Capture the entire conversation between both parties to monitor staff performance.
CALLER GREETING
A friendly professional greeting whenever a customer calls, that can even be delivered by a professional voice artist to brand your business.
CALLER ID
Integration with your caller ID system.
DAY AND TIME CALL DIVERSION
Set up call diversions that suits you, your staff and your office hours.
MANAGEMENT REPORTING
Every detail of every call, provided as an overview and enabling you to drill down for complete detail – automatically emailed daily, weekly or monthly.
NOTES
Make a note beside a sales lead to provide follow-up details.
OUT OF HOURS SERVICE
Log unanswered out of hours calls so you can return them when your office re-opens.
WEBSITE ANALYTICS
See which link the customer used to make a call to your business and/or what page your visitor is on when they decided to call your bricks and mortar store.
WHISPER
A short announcement to your sales staff when they answer the phone to let them know the call is a ClickCalling sales lead.
