Case Studies

See how we have helped others

Here is a list of case studies who have used Nascomms services to help them work seamlessly and more efficiently.
Avoiding Natural Disasters

Avoiding Natural Disasters

In recent times Queensland businesses have been dealt a double blow with floods and extreme weather conditions causing damage to their physical business as well as loss of sales due to down time while making repairs.

While Nascomms can’t control mother nature, we were able to assist our clever customers by giving them the tools to carry on receiving their calls away from the reconstruction of their business.

Nascomms Call Routing provides a simple and cost-effective method to redirect calls to mobile phones and land lines away from the disruptions that are caused to businesses.

NBN Plan-B

NBN Plan-B

The current issues around NBN have caused a great deal of stress for businesses.

With VOIP telephones and digital communications reliant on this technology working, many of Nascomms customers have come to rely on the ability to point their incoming calls direct to sales and support staff unaffected by these outages.

Nascomms nationwide network service provides customers with the peace of mind that outages can be bypassed with the press of a button.

Franchise/Network Support

Franchise/Network Support

As your business grows, Nascomms can support you with it’s range of services. Recently a car detailing business wanted to test the possibility of opening 5 new offices in other regions but didn’t want the expense of purchasing office space before building its client base in the area.

Nascomms integrated services allowed the business to purchase numbers in each strategic areas. These numbers were advertised and the incoming call data was monitored for call patterns and customer responses. The calls were directly routed to mobile staff and offices for quick response times (and happy customers).

The company was able to plan and budget for the opening of 3 new locations without supporting the loss of revenue of the poor responses recorded in the other 2 proposed locations.

Just another way that Nascomms is supporting growing businesses.

Building Team Work

Building Team Work

A group of builders use Nascomms services to ensure that they always capture business in their target area.

“George” proposed that each business owner employ a Nascomms GeoCalling number on their trucks, business cards, website, roadside billboards and other advertising materials.

Nascomms system of call distribution allowed calls not answered by busy builders to automatically transfer to the next member of the group.

This allowed for a larger physical area to be serviced by the group, ensuring everyone had more than enough business during quiet times.

George’s partner later upgraded their Nascomms service to include call tracking and was able to monitor peek times of the day, month and year, allowing them to employ staff to handle those sales opportunities.

No lost opportunities. No large area advertising. Just smart business tactics

Man Power

Man Power

Nathan is an electrician and cabling guru. He works long hours but is not planning to expand his business just yet. Nathan came to Nascomms to solve his problems with grumpy customers.

“It’s just not possible to run my office while I’m busy working, but I’m losing valuable business by missing calls. I’m also having customers ring me 24/7 and I just don’t get a break.”

Nascomms SBB allowed Nathan to keep his personal mobile private and have his unanswered calls directed to Nascomms voicemail service. Nathan then receives an email that he has missed a call as well as all his customer details and voice message.

Real Estate Boom

Real Estate Boom

Michelle is a keen real estate agent working for a small agency. Using her Nascomms GeoCalling Numbers combined with her CallTracking account, she has seen figures “…that let me know my advertising budget is getting maximum value for money.”

Michelle has recently cut her advertising budget in half by focusing on the market areas that responded energetically to the positioning of her advertising.

“Without CallTracking I would never have known who was seeing my advertising or where the most number of eyes were.”

Michelle applies GeoCalling numbers to each of her ad sources. She then directs her calls to her mobile while out of the office and to her desk when available. Using Nascomms reporting system, she views reports which tell her which numbers are being called which gives her key data on where her advertising is having the most impact and success rate.